- Company Law
- Financial Services
- Data Protection
- Clients Complaints Procedure
- Terms & Conditions
Unhappy with our Services
Hallmark Solicitors is a trading name of Hallmark Legal Services Ltd (“The Company”)
A Limited Liability Company registered in England & Wales. Registered Address: Chandlers Court, 158/159 High Street, Kingston upon Hull, HU1 1NQ.
Company Registration No. 6634235
The company is registered and regulated with the Solicitors Regulation Authority (“SRA”)
The company is not regulated by the Financial Services Authority for investment advice
Hallmark Solicitors ("Hallmark") takes its data protection responsibilities seriously and is committed to ensuring that your privacy is respected. This policy sets out how Hallmark uses and protects any personal information that you provide Hallmark when you use this website.
If you have any queries about this policy, please contact the Data Controller (details below) before providing your information.
Hallmark may change this policy from time to time by updating this page and you should check this page regularly to ensure that you are happy with any changes. This is the current policy and is effective from 01.05.2018.
Registration of Personal Details
When you fill in a form on this website, you provide Hallmark with personal information that allows us to respond to your request. This may include your name, gender, company, position, phone number and email address.
The Hallmark Website logs IP addresses (the location of your computer on the Internet) for systems administration and troubleshooting. The sequence of pages visited may be used to improve the site structure and layout.
Hallmark may occasionally send you promotional emails about services offered by the company or announcements pertaining to our services. If at any time you no longer wish to receive such mailings, you can opt out by contacting the Data Controller (details below).
The Internet is not a secure medium and we cannot guarantee the security of data transmitted to our website. However, to prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information, we have put in place procedures to protect the information we collect online.
Hallmark does not share the personal information it gathers with advertisers or other partners. We will not release personal information about you as an individual to third parties, unless we are required to do so by law or we in good faith believe that such action is necessary to comply with the law.
Hallmark is not responsible for the content or the privacy policies of any websites to which it may link and cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites.
Requesting, Removing and Correcting Personal Information
Under the Data Protection Act 2018, you may request details of personal information that Hallmark holds about you. An official fee will be payable. If you want to make a request you should write to the Data Controller (details below).
If you believe that any information that Hallmark holds about you is incorrect or incomplete, you should write to the Data Controller (details below). Any information which is found to be incorrect will be corrected or removed as soon as possible.
Contacting the Data Controller:
Data Protection Officer
158/159 High Street
At all times, we aim to provide our clients with a professional service of the highest standard.
Should any problem arise, our approach is to be constructive. We will take every complaint seriously by investigating the complaint promptly and thoroughly and will take remedial action as we deem appropriate.
If you have a complaint, you should raise it in the first instance with the fee earner responsible for the relevant matter. If that is felt to be inappropriate, or if you feel that the response of the fee earner responsible for the matter is inadequate, you can write to Uche Akali, Complaints Office, Hallmark Legal Services Ltd, Chandlers Court, 158/159 High Street, Kingston upon Hull, HU1 1NQ
We would expect to resolve any problem to your satisfaction. If this has not been the case and we do not, then you can contact the Legal Complaints Service (or “LSC”) who may be able to help you resolve your complaint to the LCS. If you feel the need to do so, then you would have to contact the LCS within six months of our final response to your complaint. The LCS’s postal address is Victoria Court, 8 Dormer Place, Leamington Spa, Warwickshire CV32 5AE and their Helpline can be contacted by telephone on 01926 820082 or by email at firstname.lastname@example.org.
Please request a copy of our Complaints Policy by calling Complaints Officer on 01482 616 616.
If you experience any problems with this website, please email
Hallmark Legal Services Limited
158/159 High Street
Kingston upon Hull
Tel: +44 (0) 1482 616 616
Tel: +44 (0) 8456 808 251
Fax: +44 (0) 8456 808 253
VAT Number: GB 975 6466 64
© Hallmark Legal Services Ltd, 2009 - 2018